Their practice in experiential and mindful travel and their locals’ knack for identifying, explaining and sustaining the distinctive qualities of a place make them the perfect go-to people for travellers looking for unique ways to experience a destination. But sometimes, when travellers prepare to hit the road, they’re not choosy about where they want to go: they’re actively looking only for the best of the best – the best experiences in the best destinations based on information from the best travel experts.

To facilitate that process, whl.travel has announced the winners of its 2011 internal competitive performance review. Based on their work in 2011, four tour operators – one from each of four broad geographical areas – have been singled out as models for a set of whl.travel standards critical to the operation of their own businesses but also fundamental to the success of the global network. Assessment criteria included response times and customer service, maintaining an active social media presence and keeping destination Web portals up to date.

The whl.travel local partner in Malawi: The Responsible Safari Company (left to right: Chimwemwe Siyabu, Kate Webb, Dom Webb, Andrew Kayuni). Photo courtesy of The Responsible Safari Company

Malawi Triumphs in Africa

In Africa, whl.travel is anchored in about 40 destinations across 20 countries. Taking honors on this continent was the Responsible Safari Company, the whl.travel local connection for Malawi. Apart from demonstrating a strong commitment to community development through sustainable tourism initiatives, they have proven that they are serious about client services.

The whl.travel local connection in Boracay, Philippines: Go Discover Travels (left to right: Kristiana Jorjah Espiritu, Trudy Allen and Chaddy Cocjin; not pictured: Helen Atanacio and John Maclang). Photo courtesy of Go Discover Travels

The Philippines Shine in Asia and the Pacific

The whl.travel local partners in Nepal, the Philippines and northeast India stood out from the mix of more than 70 destinations in 26 countries in Asia and Oceania; however, it was the Philippines’ Go Discover Travels, one of the first partners to join the whl.travel network, that came out on top for their whl.travel Boracay Travel website. They also manage portals in the Philippines for Cebu, Palawan and Manila.

The whl.travel local expert in Corfu, Greece: Corfu Sunspots Travel (right to left: Sandra Broedner and Chrysa Tsakalakou; Andronikos Moutos not pictured). Photo courtesy of Corfu Sunspots Travel

Corfu Takes the Limelight in Europe and the Middle East

Corfu Sunspots Travel Ltd, the whl.travel local expert in Corfu, Greece, ranked above approximately 40 other destinations in about 20 countries in Europe and the Middle East. What started as a small family-run business back in 1986 has blossomed into one of Corfu‘s largest, most reputable and successful agencies.

The whl.travel local partner in Santa Marta, Colombia: Las Pleyades (Fabiola Duerig and Oliver Blanco). Photo courtesy of Las Pleyades

Colombia Conquers in the Americas

The whl.travel local connection in Santa Marta, Colombia, was crowned the winner in the Americas, where there are about 50 whl.travel destinations in 15 countries in Latin America and the Caribbean. The site for Santa Marta is owned and operated by Las Pleyades, a small company that is a big player when it comes to developing social and environmental travel.

“While every network is only as strong as its weakest link, it’s also as ambitious as its strongest,” commented Rob Shortland, CEO of whl.travel. “whl.travel relies on each local operator to help build and develop our shared global brand. If we want travellers to support local companies then it’s essential that their service standards compete with, if not exceed, that of the large global powerhouses. Add in a large dollop of local knowledge and we’re tough to beat.”

The Monte Toboggan on Portugal's Madeira Island is just one of many ways locals have created to get from one place to another, ways that we believe are a vital part of a local travel experience

We believe that the different forms of local transport are unique qualities of a place that, when experienced, are a vital part of a local travel experience. To know a place is to get around it the way local people do: cramming yourself into a chicken bus in South America, throwing caution to the wind in a tuk-tuk in Southeast Asia or boarding a ferry in Africa. We dare you to give them a try! We’re sure you will find these rides to be a brilliant bonding experience with locals.

To inspire you… and in honour of our recent focus on local transport, we asked our network of local travel professionals all over the world to give us a glimpse of the best local conveyances in their destinations. Their responses are as varied as they are colourful – everything from trains and boats and buses to animal power and bicycles and three-wheeled wonders.

We’re pleased to present this gallery of the best of local transport inside the whl.travel network.To make it work:
+ Click on a thumbnail to open a preview.
+ Click the name of the photo to be taken to the full written entry supporting it.
+ Click the photo itself to close the preview.
+ Use the arrows to navigate through previews.

Trains on the Right Track

(click here to read more)

Bicycles Worldwide

(click here to read more)

Buses Not to Miss

(click here to read more)

Muscle Power

(click here to read more)

Transport on the Water

(click here to read more)

Three-Wheeled Wonders

(click here to read more)

Creole Capers

The island nation of Cape Verde is situated 450 kilometres off Africa’s west coast. A former Portuguese colony, the archipelago has a multitude of ethnic and cultural influences from Brazil, Senegal and Portugal. Think fabulous food, dancing and irrepressible salsa rhythms!

Tarrafal Beach is the largest and most impressive stretch of sand on the island of Santiago, Cape Verde. The fishing village of Tarrafal is the site of an colonial Portuguese political prison.

Comprising a string of volcanic islands ringed by white sand and turquoise sea, the country serious rivals the Caribbean as an autumn and winter sun destination, but for the time being remains pleasantly unspoiled and crowd-free. Its excellent year-round climate and almost constant sunshine mean sun worshippers have plenty to be thankful for and water-sports enthusiasts will not be disappointed either.

Choosing the best beach is a tall order, but the endless stretches of white sand around the main town, Santa Maria, on the island of Sal are hard to fault, as is the vast Curralinho beach on the island of Boa Vista. Boa Vista is also a fabulous spot for snorkelling and sailing, whilst São Vicente island offers the best windsurfing. The cooling breezes off the island of Sal make for great surfing and the whole archipelago offers top-notch diving, with abundant sea life including turtles and plenty of caves, rocks and wrecks awaiting exploration.

Oman’s 1001 Arabian Beaches

One of the more unspoilt and under-frequented destinations in the Middle East, the Sultanate of Oman, boasts a 1700-kilometre coastline with some of the finest (and emptiest) beaches and cleanest waters in the Gulf, if not the world. Unbearably hot during the summer months, Oman is the perfect place to visit in autumn; October is a very pleasant 25 degrees Celsius with plenty of sunshine.

Oman is a haven for five species of rare turtle, four of which nest here. Tours to see these beautiful creatures in their natural habitat are extremely popular with visitors. Photo courtesy of Wikimedia/M@t

The capital, Muscat, has some great sun spots, including Qurum Beach, a favourite with picnickers and day trippers thanks to its shady palms, as well as the more secluded Bandar Al-Jissah, a bay that provides the perfect city getaway sheltered by cliffs and hidden from onlookers.

If you’re looking really to get away from it, 4×4 car hire opens the way for a two-hour drive over the dunes from Muscat to Sifah Beach, voted one of the world’s best beaches by the Guardian newspaper’s readers. Getting there is half the fun apparently, but being there isn’t so bad either. For your own private tropical paradise, fishing boats from there are available to whisk you away to one of many little coves off the main strand.

As you would expect, water sports are available up and down the coast with excellent diving, snorkelling, fishing, sailing and kayaking on offer, as well as dolphin-watching trips.

Panama’s Caribbean Coast

Situated on Panama‘s Atlantic coast, the province of Bocas del Toro – actually an archipelago of seven large islands and hundreds of smaller ones – enjoys a brief dry season during the months of September and October, which means not only is there welcome respite from the frequent rain, but the water is at its clearest. Year-round tropical temperatures and calm azure seas mean boat trips, deep-sea fishing, kayaking and snorkelling in the area are pretty spectacular.

Although off the mainstream tourist radar, the islands of Bocas del Toro in Panama have been popular with backpackers, hippies, divers and surfers for some years now. Photo courtesy of Wikimedia/Carlos Adampol Galindo

The archipelago is surrounded by coral reefs (home to a dazzling display of sponges and fish), caves and wrecks that make it one of the top dive sites in Central America. Above the water, light ocean breezes help keep the temperature down and make Bocas del Toro a popular spot with surfers picking between easy beach breaks and challenging tubes over the reefs. Travellers on a budget will be pleased to note that water sports can be organised in Bocas at a fraction of the price in neighbouring Costa Rica and Honduras.

If lazing around in a hammock is more your scene, you’ll be hard pressed to find a better place to do absolutely nothing. With its palm-fringed, white-sand beaches set against a backdrop of lush rainforest, Bocas is the epitome of a paradise on earth. The best beaches include Red Frog Beach on Isla Bastimentos, named after the poison-dart frogs who make it their home, and Cayos Zapatillas, a long stretch of ivory sand in a protected marine park with some of the best snorkelling in town.

Philippine Dream

Regularly lauded as one of the best beach destinations in the world, the Philippine island of Borocay, located about 200 kilometres south of Manila is small but perfectly formed. Its two main beaches – White Beach and Bulabog Beach – sit opposite each other, with White Beach catering more to the party crowd with its bars, clubs and restaurants, and Bulabog offering the best wind- and kite-surfing in town.

Fire dancing is a big hit on Boracay's beaches. The beachfront Bamboo Lounge bar and restaurant is a great place to check out this mesmerising entertainment. Photo courtesy of Flickr/www.boracay.travel

There are other smaller beaches and coves too that offer more seclusion and privacy, such as Balinghai Beach, which is enclosed by high rocks and whose nearby coral garden makes it a perfect spot for snorkelling. Another quiet beach is Cagban, which means ‘cave’ or ‘chest.’ Legend has it that there are still treasure chests secreted in the sand and surrounding caves.

In addition to some world-renowned diving, Boracay is the place for sailing in a paraw, a double-winged boat ideal for groups of two to six people. They can be rented with or without crew, depending on your sailing skills.

September is considered off-season, which means there is plenty of cheap accommodation and lots of elbowroom on the beach – welcome relief after the hectic summer months. The weather is at its best during October and November, when the temperature drops a little and makes the prospect of lazing around on the beach all the more enticing.

Boracay and nearby Nabaoy have much to offer the traveller, but for opposite reasons; while Boracay is world famous for its powdery white sand, tropical lifestyle, exciting water sports and throbbing nightlife, Nabaoy is a place where one can completely forget about ones troubles and unwind surrounded by lush greens, lulled to sleep by the rush of the river’s waters.

In fact, tourism in Nabaoy has recently been promoted by locals passionate about sharing the tranquillity of the relaxing riverside environment and lush flora and fauna. Nabaoy is already used as a stopping place for local tours that allow travellers to get close to nature and experience what rural life is like in this part of the country.

Both Boracay and Nabaoy are travellers’ paradises, with something for everyone, whether it be culture, fun, excitement or relaxation, but only Nabaoy really offers a restful enclave for people who prefer to commune with nature and do yoga.

White Beach is Boracay's most famous and popular sun-lovers' mecca

Recognised in 2005 (its first year of operation) by TripAdvisor as a Best Hidden Gem in Asia, Boracay Hills has now garnered new accolades, including a position on the Expedia Insider’s Select List – making it one of the top 1% of hotels in the world; in the Philippines, right up there with the Shangrila Makati and the Hyatt Hotel and Casino – and three big nods from Trivago.com: Best Hotel for Water Enthusiasts in the Philippines; number two Best Hotel in the Philippines, Visayas and in Boracay; and number five Best Hotel in Asia in the three-star category.

Boracay Hills fills the elegant house and gardens of the former Swiss Ambassador to the Philippines

Boracay Hills was originally the residence of the Swiss Ambassador to the Philippines, but has been lovingly remodeled as a private and quiet hideaway retreat by its new owners, the Clayton-Atancio family, including Helen and Cris Atanacio and Helen’s father, stepmother and sister, respectively Brian, Brigitte and Sue Clayton. Their efforts have turned a 3,000-square-metre tropical garden into a haven complete with a large pool, hammocks, loungers and spa area. In the main house, the 10 rooms, each one different from the others, quietly integrate modern amenities with local materials.

But don’t take our word for it. All of the recent awards are based purely on guest feedback and travel-agent choices. A quick gander at the hotel reviews on TripAdvisor tells the whole story. Of the 143 comments, of which 95% are positive (actually most are ‘excellent’), good value for money, superb service and a readiness to make visitors’ vacations perfect are constant refrains.

“Whilst the reason for all this success is the hard work and dedication we give to ensuring that our guests have an amazing stay, it’s also indicative of the power of Internet feedback for marketing,” commented Helen Atanacio, who is also the whl.travel local connection in the Philippines for Boracay, Cebu and Palawan. “This hotel has recieved these awards through the reviews its guests have made about it online and through its relationship with the travel agents concerned. It is a wonderful day when the traveller can place a hidden gem like our hotel at the forefront of hotels, alongside the mega brands like Shangrila, who usually eat up all the international awards and business.”

Urban Adventures range from two-hour to one-day adventures and uncover back streets, hidden gems and fascinating sights. While these adventures may be short in duration, they’re long on real-life experiences. Step into the lives of the locals, find out what makes the city tick and get acquainted with the local food, culture and traditions, all in the company of an expert local guide. See more than just the usual sights on an Urban Adventure.

The Urban Adventures business is a unique and exciting new concept developed by leading adventure travel operator Intrepid Travel and WHL Group, the biggest local travel company in the world. Urban Adventures relies on a combination of Intrepid Travel’s experience in designing and running the world’s best experiential trips; plus WHL Group’s whl.travel network of local operators and the technology to sell these trips at low cost. Intrepid and WHL Group share a commitment to sustainable travel and minimising impact on the environment and on communities.

Anchored at launch in approximately 20 cities, Urban Adventures will be available in 65 cities with over 200 trips within six months. Departures are daily and prices start from US$15.

whl.travel is particularly proud of its partners in the following destinations who have been selected as Urban Adventures Partners and are or will soon be offering tours that bring their cities to life: Athens, Boracay, Brunei, Cappadocia, Dominica, Foz do Iguassu, Jamaica, Livingstone, Madeira, Riga, Rio, Samoa, St Lucia, and Thessaloniki. More will be added in the weeks and months ahead.

Urban Adventures drop the barriers between visitors and hosts, bringing you in direct contact with the people who give a place its character. Kids in Cambodia are especially expert at making you feel right at home.

So whether you’re after an evening of home cooking and hanging locally in Istanbul, a full-day exploration of the magnificent temples of the Angkor complex in Cambodia, visiting the history and people of Johannesburg by bicycle or sampling Los Angeles, from Hollywood glitz to the quirkiness of Venice Beach, Urban Adventures really connect with the destination.

Become a Free Urban Adventures Tester

To celebrate the launch of Urban Adventures, Intrepid Travel and WHL Group are offering travellers (and locals) the opportunity to tour for FREE.

Travellers can register to become an Urban Adventures tester. By doing so they will be notified of free spots on Urban Adventures around the world that will be allocated on a first-in-best-dressed basis. The first trips will be made available on 21 October. In return for a free adventure, testers write trip reviews and take photos for the Urban Adventures website. In addition, travellers who submit feedback could win a monthly Urban Adventures prize pack.

Being an Urban Adventure tester suits everyone from round-the-world backpackers to business people and travellers who enjoy discovering what makes cities tick. The program is ongoing so people can register whenever they go on holiday.

On 11 January 2009 the New York Times (NYT) published a piece entitled The 44 Places to Go in 2009. The introduction suggests that they are the new year’s ‘most compelling destinations’ and they’re presented in an order of preference ‘recommended’ by the NYT. At the article’s request, readers also voted on their favourites and, with the click of a button, the preferences can be shuffled to reflect readers’ recommendations too.

Reader comments on the article covered fairly predictable ground, lamenting omitted destinations (“Nothing in China? I am a bit surprised.” “Not a single Canadian destination?”), suggesting new ones (“Visit Poland!” “Tanzania? Kenya”?), criticising those on the list (“Dallas? You’ve got to be kidding!” “Beirut? Get real.”), questioning the division into sub-categories (“How is Greece not a cultural option?” “Can someone explain to me how $600 a night in South Africa is ‘frugal’?”) and even challenging the validity and sustainability of the topic (“Honestly, how many working people will be able to afford big vacations this year?” “Do the authors and publishers of travel pieces like this bear responsibility for the environmental damage wrought by those who go?”)

One of my personal favourites is this one: “Please add the category that shows where the jobs are that allow people to spend money to travel. In my world, most of these trips are the equivalent of more than a couple of month’s rent. Call it ‘employo-tourism.’ ”

I won’t add my own very long list of criticisms of the choices offered or of people’s responses. Well, OK, I can’t resist just one: Just how could Buffalo (New York) be the number three people’s recommended destination for 2009? I have nothing against the place, but, really, more appealing than the entire country of South Africa? Please.

Actually, I have another one: Like many of the people who commented, I find the presentation of the list to be incredibly disingenuous. While I can imagine the day when whl.travel will publish its own lists, I will endeavor to be more transparent about our selection criteria and more clear about our original pool being solely our suite of offered destinations.

Then again, I wonder if these lists serve any real purpose or if (as I sometimes suspect) they are really just a commercial obligation put forth as an opinion. Have you ever made a travel choice as a function of such a list (I haven’t)? And, in the end, is it fair for one set of apple destinations to be compared to the orange set and the peach set and the pineapple set? How can you ever measure the comparative merits of ‘A Pennsylvania Farm’ over all of India?

(On an related-but-different note, I find very encouraging how well whl.travel has anticipated this (dubiously accurate) New York Times overview. If you subtract the 10 American and 10 major European destinations (markets into which we have not yet pushed), of the remaining 24, whl.travel has active partners in or near 14 of them, including (in order of NYT preference) Beirut, Qatar (coming), Dakar, Phuket, Marrakech, the Aegean Sea (see Greece and Turkey), Penang (see other destinations in Malaysia), Florianopolis, Boracay, South Africa, India, Madagascar, Tasmania (see other destinations in Australia) and Zambia.)

A riverside stretch on the Nabaoy near the picnic area

Nature and wildlife are abundant on and near Boracay, but there’s no better spot at which to take this all in than Caticlan, a pristine world of natural beauty on the mainland near the airport, just a short trip from Boracay in a banca (local ferry boat). It’s a favourite local place for hiking, biking and just soaking up the serenity.

From Caticlan, for a bit of physical challenge, Nasog Point is ideal. To get there, make your way to the town of Malay and then head to the beachfront. Follow the path off to the left and walk along the beach (towards Pahle) until the path takes you to a hill. Starting halfway up, there are stunning views of Boracay! Take drinking water with you.

After the hike, nearby Pahle (just mentioned) is an incredible resort with hardwood furniture and native artwork. Order in advance for the fabulous vegetarian cuisine and then relax by the sea.

A view to distant Boracay Island from the Malay mountains

Alternatively, from Malay head up to Agnaga Falls. Most tricycle drivers know it and will drop you off at a bridge, from which it’s an invigorating 40-minute walk via native villages, small rice terraces, mountain pathways and coconut plantations. Reward yourself with a dip in the freshwater swimming hole at the end.

If you instead want to meet some locals, head down to the jetty port and ask a tricycle to go to Nabaoy (Nab-ah-oy) River. Here you can join in on some karaoke in the native huts or cross the bridge and then follow the river around to the right to the picnic area, a deck on stilts built around two huge trees. Order food on site or bring your own. Drink a fresh buko (young coconut) juice. Immerse yourself in the fresh river waters.

Back on Boracay, to experience local life, take a tricycle to Manoc Manoc Plaza and then walk to Manoc Manoc Beach. The entire island’s cargo arrives here and you will be amazed both by what you see and the innovative ways the local banca boys unload it! At the back of the beach, there is an old Aeta cemetery surrounded by the well-beaten pathways used by locals to get from village to village.

One favourite spot is Laurel Island, better known as Crystal Cove. There’s an entrance fee of 100 Philippino pesos per person, but you can bring your own food and use proper facilities, including good cooking and eating areas. The best location is across the cleared area by the entrance and then up the steps. Grab a table on the hill with amazing sea views and breezes.

Finally, try exploring Boracay from the back of a horse! Morning sunrise trips reveal the island in all its beauty.

For lots more information about Boracay, including accommodations, tours, activities and loads of insider tips, contact your local whl.travel connection: Helen and the Go Discover team at www.boracay.travel.